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Since Strangling Isn't an Option...: Dealing with Difficult People--Common Problems and Uncommon Solutions

Resource Type

Book

Description

"Do certain people have you gritting your teeth, biting your tongue, and (metaphorically, at least) banging your head against the wall? Do you feel like you're expending too much energy either engaging in conflict or desperately trying to avoid it? There really are better, easier ways to deal with difficult people--and this refreshing, realistic guide will show it to you. * Why dealing with a difficult person doesn't have to ruin your day * The habits that cause continued conflict--and the techniques that can turn things around * How developing an "attitude of gratitude" can smooth the way * Specific approaches for specific personality types--the snake, the donkey, the hyena, and more."--Publisher (barnesandnoble.com)

Ages

All Ages

Age Groups

Adulthood (22+)

Languages

English

ISBN

0399525408

Author

Sandra A. Crowe

Publication

1999 Perigee Trade

Availability

Back to Previous screen.