Book
"Getting to Yes offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict--whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution from domestic to business to international, Getting to Yes tells you how to: ? Separate the people from the problem; ? Focus on interests, not positions; ? Work together to create options that will satisfy both parties; and ? Negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks."--Publisher (barnesandnoble.com)
All Ages
Adulthood (22+)
English
0140157352
Roger Fisher , William L. Ury
1991 Penguin
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