Organization - Profit
"Our Resident Relationship Management Services™ (RRM) help you to improve resident satisfaction, which has a direct impact on lease renewal rates, top-line revenues and turnover costs by identifying the issues impacting controllable turnover. Our approach provides much more than research…it provides the insights, focus, and post-survey support needed to transform resident survey findings into performance impacting plans at the corporate, regional and property level. While our reports provide information that assists with planning at all levels, what's critical is helping to effectuate change at not only the apartment community level, but even more importantly at the resident level…where the lease renewal decision occurs!"--From their Website
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